Refund Policy

Refund, Return & Exchange Policy

Thank you for shopping with Harley Dave.

Because all of our products are made to order through our print-on-demand production process, all sales are final. Each item is custom printed specifically for you after your order is placed.

No Refunds, Returns, or Exchanges

We do not accept:

  • Refund requests

  • Returns

  • Exchanges

  • Order cancellations once production has begun

  • Size or color exchanges

  • Buyer's remorse returns

  • Incorrect orders placed by the customer

Please carefully review your order, including product selection, size, color, shipping address, and personalization (if applicable), before completing your purchase.

Damaged, Defective, or Incorrect Items

Your satisfaction is important to us. If your order arrives:

  • Damaged during shipping

  • Defective due to a manufacturing error

  • Different from what you ordered

please contact us within 7 days of delivery at harleydave561@gmail.com.

To help us resolve the issue quickly, include:

  • Your order number

  • A description of the problem

  • Clear photos of the item and packaging

    • Packaging must show it was damaged prior to being opened.

    • Item must show the resulting damage.

If the issue is determined to be the result of a manufacturing defect or shipping error, we will replace the item at no additional cost. Refunds are not issued for these situations unless a replacement cannot be provided. 

Lost or Delayed Packages

Once an order has been shipped, delivery is the responsibility of the shipping carrier.

If your package appears lost or delayed, please contact the shipping carrier first. If you need assistance, feel free to contact us and we'll do our best to help locate your shipment.

We are not responsible for delays caused by:

  • Shipping carriers - Sometimes these guys just act the fool.

  • Weather - We cannot be responsible for what Mother Nature decides to do. 

  • Customs processing - Your Country, their rules. Not our responsibility.

  • Incorrect or incomplete shipping addresses provided by the customer. - You know where you live, we don't. Please don't rely on us to guess, because we won't.

  • Other circumstances beyond our control like UFO abductions, 'cuz you know them aliens love them some Harley Dave merch.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. You know where you live but we don't. Please don't depend on us to guess. 

If an incorrect address is entered and the order has already entered production or shipped, we cannot offer refunds or replacements.

Order Cancellations

Because orders move into production quickly, cancellation requests cannot be guaranteed.

If production has already started, the order cannot be canceled, modified, refunded, or exchanged. 

Contact Us

If you have questions regarding your order or need assistance with a damaged or defective product, please contact us at:

Email: harleydave561@gmail.com

We appreciate your support of our small business. Every purchase is custom made just for you, and we thank you for your understanding of our made-to-order production process.